Positioning
Deciding what the clinic competes on, which treatments carry the weight, and what shape the site needs to be before a single page is written.

Modules in this part
Writing the clinic's proposition
A proposition is not a slogan. It is a sentence that another clinic could not truthfully put on its own website, and m...
23 minutes readingModule 07Choosing the treatments to compete on
You cannot build a good page for everything you offer. Choosing badly wastes a year, so this module gives you a rule f...
22 minutes readingModule 08Reading the local market without naming names
You need to understand the clinics around you. You must not write about them. This module is about how to do the first...
21 minutes readingModule 09Information architecture: the site plan
A list of good pages is not a site. This module turns the list into a structure that a patient can navigate and a sear...
24 minutes readingThe other parts
Foundations
What a clinic sells, who decides, how patients move from a symptom to a booking, and the rules that cons...
IIITreatment page architecture
The page type that carries most of a clinic's commercial search demand, taken apart section by section a...
IVContent that answers patients
Finding the questions patients actually ask, answering them in a form that can be read, quoted and trust...
VTechnical hygiene
Crawling, indexing, speed, URLs, internal structure and accessibility: the plumbing that decides whether...
VILocal presence and reputation
The profile, the location pages, the consistency of your details across the web, and the reviews you are...
VIIConversion and measurement
Turning attention into a consultation, and counting the small number of things that tell you whether any...
VIIIHandover
The module on knowing when the work has outgrown your own hours, and what a competent handover actually ...